The Silicon Review
“Successory makes microfinance work by providing technical support, hands-on experienced maintenance, and affordable quality services to Microfinance Institutions all over Africa.”
Successory Nigeria Ltd. is a consulting firm focused on applying a straightforward and participatory approach to solving its clients' challenges. The company works hand-in-hand with clients to improve organizational performance, add stakeholder value, and create comparative and competitive advantages. Besides, Successory provides solutions that align company and employee goals through innovative human resource management.
Successory Nigeria was founded in 2010 and is headquartered in Kaduna, Nigeria.
Dr. Steve Olusegun OGIDAN (CEO) Spoke Exclusively to The Silicon Review. Below is an Excerpt
Q. How did you set up Successory Nigeria Ltd?
Successory Nigeria Ltd. was set up to fill the gap in homegrown consulting services for enterprise development, capacity building, and strategy formulation to ensure organizational sustainability.
Q. What can you tell us about Successory Nigeria's flagship programmes? And how do these programmes help you serve your customers better?
Successory is a continental leader in business development strategy. We have a number of flagship programmes, and grow enterprises through capacity building, access to finance, and organizational development, including:
Making Microfinance Work 1 — Managing for Improved Performance: ITC/ILO brand comprehensive 14-day training drawn from experiences from all over the world to enable participants to run efficient and profitable microfinance institutions.
Making Microfinance Work 2 — Managing Product Diversification: A programme designed to raise participants' awareness to risks associated with new products, encourage more proactive management, improve outreach, and successfully manage the diversification process.
Management development training: This programme aims to develop skills for new managers, teach key management concepts and help organizations perform optimally.
Microfinance Certification Programme: The CBN/NDIC MCP programme is targeted at providing microfinance managers with in-depth knowledge of risk management, product development and pilot testing, management information systems, customer service retention policy, and accounting concepts.
Q. Please help us understand how Successory Nigeria makes microfinance work.
We make microfinance work by building the capacity of the board and management through strategic planning and organizational development. Successory makes microfinance work by providing technical support, hands-on experienced support, and affordable quality services to microfinance institutions all over Africa. Our faculty members have previously practiced microfinance at the management level. They have also attended different local/international microfinance courses, bringing in a hands-on approach to capacity building and providing solutions to clients.
Q. What are your focus areas? Please share an overview.
We want to remain the best in Africa in capacity building and strategy. Successory plays a strong role in the management consulting sector, emphasizing agriculture value chain and public sector research. Some of the activities that were engaged in include research on the viability of different value chains, public sector reform assessment, perception surveys, and functional reviews/evaluations of select ministries and parastatals to improve public sector efficiency.
As mentioned above, our focus areas are microfinance, agricultural value chain, public sector consulting, etc. In each of these focus areas, our core values of service excellence in consulting are never compromised.
Meanwhile, our strategy of designing and delivery of training and development programmes involves a sequence of steps that we have grouped into five phases: needs assessment, instructional objectives, design, implementation, and evaluation. Our team members are certified and experienced programme management specialists and researchers.
Q. Let's talk about your team of experts and their role at Successory Nigeria. How did you form your dream squad, and how unique is it?
We pick the best to be in our team. We do not care about cost. We go for the best, and we teach team. We are providing the right solutions for our clients’ business needs. We are continuously developing the capacity of our team members to ensure they develop into world-class consultants who are able to adapt to various roles and projects with a wide repertoire of skills. Our team is a blend of seasoned consultants and dynamic, tech-savvy young professionals working in tandem to provide unique solutions for each member of our clientele. Our attention to heuristics assures our clientele of specific solutions for peculiar challenges. Our team's background spans across banking and finance, consulting, applied science, and technology-equipped for the challenges of the 21st-century business environment.
Moreover, we have carefully selected our team over the years, offering creative control, an unsurpassed conducive working environment, competitive remuneration, succession planning, and the opportunity to build successful careers with our organization. We offer our team members the option of being high-performing individuals tasked with delivering quality projects that positively impact the business environment and the economy on a larger scale, helping to build capacity, confidence, and service delivery through mentorship, skill honing, and skill development in new areas of expertise.
The Successory team is drawn from experienced and qualified experts in their different fields to handle projects and produce results in line with a project's scope and objectives.
Q. Could you describe your typical management style and the type of employee that works well with you?
We are operating a flat structure and work in teams. We turn our competitors into collaborators by dominating our environment. Our management style is performance-driven, with each staff member given the support to run and deliver on projects within timelines, as cited above. Besides, our employees are guided to take ownership of different tasks and work well with minimum supervision.
Q. How do you measure success, and over what time frame? How are these metrics determined?
We measure success by the growth of our clients. Success for us is measured by our clients' responses that indicate high levels of satisfaction in the quality of our facilitation, meeting training and project objectives, and the relevance of our solutions in addressing the challenges of our clients.
Q. With the disruptions by COVID 19, what do you project to be the future of business?
Many things have change forever and the lead packs are already leveraging technology more that ever before. A lot of business activities will most likely not involve as much physical contact as it used to be. At Successory for instance, we have moved some of our trainings to the digital sphere thereby removing geo-spartial boundaries and increasing our outreach.
A Relentlessly Reliable Leader
Dr. Steve Olusegun OGIDAN serves as the Chief Executive Officer of Successory Nigeria. He is a development planner, trainer, and strategist, with experience in programme management, institutional development, business strategy, value chain, and rural development and microfinance. He was educated in Nigeria, India, Spain, Israel, and the Harvard Business School. He is one of the loudest voices in microfinance development in Africa as the Course Director of the School of African Microfinance, Kenya.
An accredited trainer by Centre for Management Development, (Nigeria) International Labour Organization, ITC/ILO, Italy, Center for Microfinance Leadership of the Women's World Banking, New York, and the International Finance Corporation (IFC) of the World Bank, Dr. OGIDAN was the team leader for an unprecedented three terms for the first, second, and third FGN/IFAD-RUFIN Supervision Missions for Nigeria between 2010 and 2013. He was a consultant to the UNDP and the Central Bank of Nigeria on microfinance development strategy. He is a Microfinance Training Service Provider (MTSP) to the Central Bank of Nigeria.
Dr. OGIDAN was a management strategy consultant and trainer to the Nigerian Railway Corporation. He was strategy consultant/adviser to the Central Bank of Liberia on Financial Inclusion, 2011-2012. He was the coordinator and team member of the ITC/ILO International Experts Team that developed training curriculum and training manuals on access to finance for workers and trade unions in Africa 2010- 2012. Dr. OGIDAN was trained and certified by the Asian Development Bank Institute/Tokyo Development Learning Centre as a microfinance trainer. He is also National Coordinator for agricultural value chain and program management for the Nigeria Incentive-based Risk Sharing System for Agricultural Lending (NIRSAL). He currently provides support services to Development Bank of Southern Africa, Development Bank of Ethiopia and Uganda Development to mention but only a few.
Dr. OGIDAN is the West African Local Service Support (LSS) provider for the German Donor Agency, Bread for the World (BfW). He was the BDS and Grant Management Specialist on the World Bank MSME Rice Value Chain Project as well as the Kaduna State Coordinator of the World Bank State-Level Private Sector Policy And Institutional-Mapping (SPPIM). He was the senior BDS Expert on the FGN/World Bank GEM Programme, and National Coordinating Consultant set up of NIRSAL National MFB in Nigeria.