TigerConnect – Transforming healthcare communications by enabling customers to automate clinical workflows

The Silicon Review

For hospitals and health care institutions, ensuring that patients receive proper care takes more than performing procedures and making diagnoses. Communication is a crucial component in all steps of the health care process. Whether it be a clinic accurately sharing patient information with another facility, or a group of doctors, nurses, specialists, and other staff at a hospital discussing how to treat current and incoming patients, the need for concise, effective communication is always present in the health field. Organizations with strong communication policies can enrich their patients’ health, while those that don’t have effective procedures in place can negatively impact patient well-being. Health care professionals and institutions need to recognize the importance of communication in health care in order to thrive.

TigerConnect is healthcare’s most widely adopted communication platform – uniquely modernizing care collaboration among doctors, nurses, care teams, and patients. TigerConnect is the only solution that combines a consumer-like user experience for both clinical and patient communication with serious security, privacy, and clinical workflow requirements that today’s healthcare organizations demand. TigerConnect accelerates productivity, reduces costs, and improves patient outcomes. Trusted by more than 7,000 healthcare organizations, TigerConnect maintains 99.99% verifiable uptime and processes more than 10 million messages each day.

Makers of Healthcare’s Most Powerful Collaboration Suite

TigerConnect Clinical Collaboration Platform: Feature-rich, easy-to-use, and extremely reliable, TigerConnect’s Clinical Collaboration Platform replaces unsecured SMS with a HIPAA-compliant solution, making your teams immediately more efficient and effective. Need a cardiologist at 3:41 a.m.? Role-based scheduling makes it easy. Using preset role assignments and shift calendars, on-duty or on-call staff can be messaged instantly by role – no first or last name required. Search by job function and/or title and connect using text as well as voice or video calling. Shift changes are made automatically, alerting new role owners. Users can manually take over a role with a simple swipe. Enhance your TigerConnect Clinical Collaboration Platform experience with premium add-on features such as Message Archiving, Click-to-Call, answering service or pager integration, and Premium Support. Quickly activate TigerConnect Teams such as Rapid Response (RRT) and code for emergent situations. Designated staff can locate and mobilize teams from the directory. Teams can be made up of individuals, roles or both to ensure coverage.

TigerConnect Alarm Management & Event Notification: TigerConnect Alarm Management & Event Notification interfaces with nurse call systems, physiological monitors, EHR/critical lab results, smart beds, and more to acquire alarms, events, and values. Using a configurable workflow, context-rich notifications are routed to the appropriate caregiver. As an integrated component of the TigerConnect Clinical Collaboration Platform, the solution offers a wide range of use cases for healthcare organizations of any size. Their powerful assignment client and rules-based workflow builder is easy-to-use and offers unparalleled flexibility for orchestrating clinical workflow, staff and device assignment, and system administration. Uses intelligent routing that enables staff to perform at top-of-license and reduces RN requests for assistance (interruptions) for which support staffs are better suited and can perform at lower costs to the hospital. TigerConnect Alarm Management & Event Notification intelligently routes actionable alarms to caregivers on their mobile devices. If there is no response to an alarm within a preset amount of time, it will be escalated to another care team member. The assignments and workflow builder enable routing and escalation of alerts that is infinitely configurable.

TigerConnect Physician Scheduling Software: Discover how you can save time with easy-to-use shift and on-call physician scheduling software. The automated scheduling engine will create your schedule in minutes – with physician time-off requests, preferences, custom rules, and holiday calendars in mind. Watch to learn how you can move away from archaic systems or spreadsheets to improve your clinic or hospital physician scheduling process. It offers manual scheduling is inefficient, time-consuming, and unproductive – impacting patient outcomes and contributing to doctor and staff burnout. With automated physician scheduling software, staff can turn complex spreadsheets into fair and balanced schedules, saving time and improving provider satisfaction. TigerConnect Physician Scheduling’s rules-engine algorithm removes the stress on schedulers by intelligently automating the schedule-building process to ensure shifts are fairly distributed among physicians. Empower physicians to request time-off or submit changes on the mobile app from anywhere. Verify fairness in assignment distribution across your group or department by creating Tally Reports.

Resident Scheduling Software: Save time and reduce complexity when creating resident block schedules or monthly schedules with modern, SaaS-based, TigerConnect Resident Scheduling software. Chief Residents and program leaders no longer have to rely on time-consuming spreadsheets or archaic provider scheduling solutions to create annual resident schedules. Keep your medical student interns, multi-year residents and fellows satisfied with a schedule that promotes fair and balanced assignments. Track assignments by tally count to maintain and not exceed resident duty hour limits set by ACGME. TigerConnect Resident Scheduling and TigerConnect Physician Scheduling SaaS software solutions share a familiar interface that helps schedulers build and integrate resident and physician schedules quickly. By combining the power of these solutions, you can easily transform your clinical enterprise with one source of truth for shift and on-call schedules. When coupled, clinics and hospitals can save time and increase visibility by viewing all assignments in one calendar view.

Brad Brooks| CEO

Brad previously ran DIC Entertainment as President for six years after working for Donaldson, Lufkin and Jenrette as an Investment Banker. After acquiring the company with Bain Capital from the Walt Disney Company in 2000, he helped grow the company from less than $10 million of revenues to over $80 million in 2005 when he took the company public on the London Stock Exchange at a $200 million valuation. Brad received his BA from UC Berkeley and an MBA from the University of Chicago.