The Silicon Review
The year 1993 witnessed various changing needs of different industry verticals, predominantly the Banking, Insurance, Capital Markets, Asset & Wealth Management (BFSI) sector. 3i Infotech Ltd. a public global Information Technology company came up in this era of changing technology needs of various verticals and aimed to empower the Business Transformation process. Utilizing its team’s capabilities in the business intelligence & analytics services, infrastructure management services, testing & compliance, application development & maintenance, consulting and BPO offerings arena, 3i Infotech Ltd., has emerged as a pioneer in value added services. Headquartered at Mumbai, India, the company expands daily and has an estimated count of about 9000+ employees in more than 27 offices in more than 50 countries across 5 continents.
The company addresses its competency to address the changing needs of these industry verticals with a comprehensive set of IP based software solutions (20+), coupled with a wide range of IT services, offering solutions to the government, manufacturing, retail, distribution, telecom and healthcare sectors and has been coming up with several IPR based solutions, which have taken shape in the form of the company’s flagship products – Premia, MFund, Orion, Kastle ULS, Amlock and RhymeSight.
With products such as Kastle ULS Universal lending System, Amlock Anti Money Laundering solution, Premia Core insurance suite, Orion ERP suite, Rhymesight wealth management suite, and the more recently launched Mfund Plus investment management solutions, the company has proved beyond doubt that tackling such Products as well as services such as Infrastructure management service, IT staff augmentation, Application Development & maintenance, Business intelligence & Analytics and Business Process outsourcing (BPO) services, may be a difficult but not impossible feat to achieve.
More than just Value Added Services
The expert service provider’s strong set of skills and domain expertise in the banking and insurance segments, bears testimony to the company’s end-to-end portfolio of offerings from core banking solutions, Core insurance solutions catering to General (P&C), Life, Medical and Health care segment, Investment management solution catering to wealth management, Portfolio management and Asset management companies, and lending and treasury solutions for Banking and NBFC, and BPO services– for the banking insurance and Financial Services segments, with significant vertical expertise and a proven portfolio of proprietary solutions for the segment.
Additionally the company also holds strong ERP implementation skills in the manufacturing, retail and distribution segments and in the recent times has heavily invested in product engineering to offer innovative products and services to customers, with technical partnerships with Oracle, IBM, HP, Redhat, Microsoft& Cisco to offer strategic advantage which enables the company’s operations to be spread across continents, enabling it to offer offshore, near-shore and onshore delivery, based on client requirements.
Having infused significant R&D investment in its ‘power products’ to meet the needs of its market segments, the company’s “Services business continues to be a robust revenue engine where we are deepening our existing relationships and foraying into newer opportunities like mobility & platform based services”, says the team at 3i Infotech Ltd.
Targeting strengthening of relationships in the customer base along with growing IMS offerings to US customers and expansion of its international BPO operations by leveraging a strong BPO expertise across domestic clients, the company is gradually increasing its presence worldwide. Today, 3i Infotech Ltd. has offices in the APAC, South Asia, Middle East Africa, UK and US markets and has turned its complete focus on their five power products. A move in sync with the company’s vision and market strategy of product innovation and offering of globally based products and services to the customers. With the company’s CEO – Mr Madhivanan Balakrishnan providing his leadership to the “Service Delivery Center” of the company with varied functions such as Technology, Central Operations, Branch Services, BI and Marketing, in sync with is motto of career and life “To strive, to seek, to find, and not to yield”, 3i Infotech Ltd. has been driven to attain the objectives of quality growth, profitability and market leadership.
In the upcoming decade, the company aims to become one of the best product companies across BFSI globally with a strong IT services base and provide end to end offerings to clients, satisfactorily.
Getting to know the MD & Global CEO, 3i Infotech Ltd. : Madhivanan Balakrishnan
Prior to joining 3i Infotech, Madhivanan has earned a name for himself as an Executive Director at ICICI Prudential Life Insurance Company Ltd, Senior General Manager at ICICI Bank And Head Customer Service & Retail Risk division. He was also in-charge of the internet banking division for the bank , member of the RBI committee on micro-payments and member of the Boards of various entities in the banking and financial services sectors. Madhivanan’s exemplary transformational leadership skills that earnes him the resposibility of managing and motivating strong cohesive multi-disciplinary teams.Madhivanan joined ICICI Bank in 199,with a strong background in Sales and Marketing (IIM), Kolkata.He was a part of team that launched the ICICI Bank credit card product and later was made responsible for all aspects of the credit card business.
As the Executive Director of ICICI Prudential Life,Madhivanan has also provided his leadership to the “Service Delivery Center” with varied functions such as Technology,Central Operations, Branch Services,BI and Marketing in driving the organizations objectives of quality growth, profitability and market leadesrship. Madhivanan’s motto of career and life as a whole is a way forward with strict adherence to the mission “To strive,to seek,to find,and not to yield” gives an insight into his radical personality.”