>>
Industry>>
Marketing and advertising>>
From Clicks to Context: Levera...Clicks were once seen as clear signals of engagement: easy to measure and attribute. But what happens after the click? Did the user linger, explore, or drop off entirely? In today’s digital landscape, clicks alone do not tell the full story. We need to understand behavior, not just log activity.
Intent reveals itself through scattered signals: a search, a scroll, a brief interaction. Making sense of this in real time is complex. The convergence of vector embeddings and large language models (LLMs) is making that possible and transforming how we model and predict audience behavior.
Imagine two users. One is a retiree, the other a university student. Both explore drone photography forums, watch gear reviews, and compare lens specifications. Old segmentation strategies would categorize them by age or device type. But behavior tells a different story. These users are more alike than not.
This is the problem with rule-based segmentation. It relies on static metadata, such as age, gender, and location. In reality, motivations are fluid, cross-channel, and context-rich. What we need is a way to model intent directly, disconnected from fixed demographic buckets.
Vector embeddings solve this problem by transforming user actions into dense numerical representations. Each interaction, such as a search, a page view, or an item added to the cart, is encoded as a vector in a high-dimensional space. The distance between these vectors reflects similarity in meaning.
For example, users searching for "best shoes for trail running" and "arch support for marathons" are asking different questions but expressing a similar need. The underlying intent is comfort for endurance activities. In a vector space, their behaviors are grouped closely.
This semantic clustering enables more accurate audience modeling. Rather than matching by keywords or user IDs, systems compare vectors to find behavioral alignment. Vector databases, such as Redis, Pinecone, and Weaviate, are optimized for fast similarity searches. AWS Aurora, through its PostgreSQL-compatible version with pg vector, also supports scalable vector queries. Together, these tools enable real-time retrieval of similar profiles, making large-scale, behavior-driven personalization both efficient and precise.
These embeddings become the building blocks for predictive personalization. They allow systems to identify what a user might need next, based not on who they are but on what they are doing.
While embeddings measure similarity, LLMs interpret context. Given a stream of actions such as browsing visa policies, booking a hotel, and checking out travel insurance, an LLM can infer that the user is planning a trip. A rule engine might treat these as unrelated actions. An LLM connects them as part of a larger narrative.
This reasoning supports more precise and adaptable targeting. Instead of relying on a predefined decision tree, LLMs process natural behavior sequences and extract latent intent. This allows platforms to:
Tailor messaging based on inferred user stage
Serve adaptive recommendations across channels
Anticipate subsequent actions without manual configuration
The combination of embeddings and LLMs eliminates the need for brittle logic and static segmentation. Instead, systems become responsive and able to adjust to each user in real time.
To bring this intelligence into production, organizations must build infrastructure that supports streaming ingestion, real-time processing, and instant inference. A serverless and event-driven architecture provides this foundation.
Data ingestion begins with tools such as AWS Lambda, capturing user events the moment they occur. These events are stored in a scalable, low-latency database, such as DynamoDB, which also facilitates the generation of vector embeddings.
Next, event streaming tools such as DynamoDB Streams or Kinesis ensure that updates flow continuously into processing pipelines. Each event is serialized using Protocol Buffers to maintain schema consistency and reduce overhead.
Processing is handled by Databricks Structured Streaming, which writes data into Delta Lake for downstream analytics and inference. In production environments, this flow supports response times under 50 milliseconds across millions of profiles.
Image: Real-Time Serverless & Event-Driven Architecture
This architecture ensures that embeddings and LLMs can work together in a real-time feedback loop, allowing for seamless integration. As new behavior is observed, embeddings are updated, and LLMs reevaluate intent accordingly.
When marketing or product teams ask which users resemble last month’s highest converters, they are seeking behavioral similarity. Traditional systems attempt to answer this with attribute filters. Semantic systems use vector comparisons.
This enables platforms to:
Match users across devices and sessions without persistent IDs
Create dynamic audience segments based on current behavior
Personalize experiences without relying on manual rules
Spotify is a great example of this shift. Instead of relying on static profiles or demographic tags, Spotify uses real-time behavioral embeddings to recommend content. As users listen, skip, or save tracks, their preferences are continuously updated and reflected in what they see, from personalized playlists to homepage layouts. This kind of dynamic personalization is only possible when systems understand users in terms of behavior, not just identity.
To support personalization at scale, organizations require a robust and modular technology stack. Common elements include:
Apache Flink and Apache Spark for stream and batch processing
DynamoDB or similar key-value stores for fast vector storage
Databricks Auto Loader for continuous data ingestion
Airflow DAGs to orchestrate both scheduled and real-time workflows
Image: Scaling Personalization with a Modular Technology Stack
These components work together to ensure high availability, low latency, and horizontal scalability. Embeddings are versioned and retrained as behavioral trends evolve. LLM outputs are tested for both accuracy and business lift, and models are refined based on performance data.
This infrastructure does not merely react to user signals. It enables intelligent systems that learn from them.
Embedding-based systems offer a significant privacy benefit. Vectors are abstract. They encode behavior, not personal identity. Combined with zero-party data that users explicitly provide, systems can personalize effectively while respecting privacy regulations.
This makes it possible to:
Eliminate reliance on third-party cookies
Avoid fingerprinting or hidden trackers
Remain compliant with privacy laws such as GDPR and CCPA
The focus shifts from surveillance to service. Systems use intent and context to deliver relevance, not identity.
To implement AI-driven audience segmentation in production, teams must work across domains. Key steps include:
Ingest behavioral signals in real time.
Generate and store vector embeddings at scale.
Deploy LLMs to extract and act on intent.
Monitor performance with real-time feedback.
Validate systems through continuous user acceptance testing.
User acceptance testing is critical. It ensures that inference pipelines perform as intended and that model predictions align with business outcomes. This validation process typically includes live simulation environments, A/B testing, and pipeline monitoring.
We are witnessing a shift in how companies approach understanding their audience. Static segments and fixed rules are giving way to adaptive models that interpret user intent as it unfolds.
The fusion of vector embeddings and LLMs creates a targeting engine that not only responds to behavior but understands it. With the right architecture, teams can transform every interaction into a learning opportunity. Every scroll, search, and tap becomes part of a continuous dialogue between the user and the platform.
This is the new standard in personalization. It is fast, intelligent, respectful of privacy, and deeply aligned with what users want to accomplish.
To initiate this shift, teams should focus on embedding generation and event-driven pipelines that enable LLMs to interpret behavior in real-time, transforming user activity into insights and actionable outcomes.
About the Author
Sheshank Kodam is a seasoned platform engineer with over 12 years of experience designing and scaling intelligent, data-driven systems. His work focuses on building real-time personalization platforms using serverless architectures, vector databases, and machine learning. With a background in electronics and computer engineering from Purdue University, he has contributed to multiple patents. He has led initiatives across audience targeting, cloud infrastructure, and AI-driven segmentation strategies.