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BBVA and Cisco strengthen its ...The global financial services group (BBVA) signs a Strategic Whole Portfolio Agreement with Cisco
Cisco and BBVA have strengthened their strategic cooperation by signing a Strategic Whole Portfolio Agreement (WPA). This arrangement gives BBVA faster access to Cisco's comprehensive software and Customer Experience (CX) portfolio. BBVA becomes the first EMEA-based financial services institution to sign a WPA with Cisco across Europe and Latin America. The five-year agreement includes solutions for cybersecurity, collaboration, data centers, networking, and services, as well as operations in numerous countries. It features a specialist Cisco team providing proactive services and fostering collaborative innovation.
Moreover, the agreement simplifies management by consolidating 3,000 individual contracts into a single unified agreement, streamlining BBVA's global IT operations and significantly enhancing efficiency. He notes BBVA's pioneering role in the digitization of banking and emphasizes the focus on customer experience in the strategic partnership. Tuszik underscores the commitment to leveraging Cisco's full portfolio, including AI-driven innovations, to accelerate BBVA's transformation in the next stage of their partnership. The strategic digital partnership between BBVA and Cisco, initiated in 2016, has played a pivotal role in shaping the bank's future by leveraging technologies such as collaboration, networking, data center, and security. This partnership, along with alliances with other leading tech companies, has propelled BBVA's transformation, positioning it as a frontrunner in financial services innovation.