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February Edition 2022

Epion Health: Delivering the Future Patient Experience

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In 2011, two friends – Joe Blewitt and Joseph Hogan – came together to solve a big problem in healthcare: patient education and engagement. Unlike other tech entrepreneurs, Joe and Joseph understood that the more informed patients are about their condition and treatment choices, the more involved they are in their own care. And the more involved they are, the better the outcomes and costs. So, instead of innovating first and finding a use later, they started with the patient and developed a solution that could change lives for the better. Fueled by the mission to use technology to solve real problems for real people, it was time to call in a favor from a friend who loaned them $250K. And with that, Epion was launched.

Initially, Epion offered content on tablets to educate patients while they were at the doctor’s office. The model caught the attention of the executive leadership team at athenahealth who, in 2012, invited Epion to partner with them to develop a fully integrated digital check-in product.

Joe and Joseph saw yet another opportunity to create a tool with substantial human benefits. While patient clinical data had transitioned from paper charts to electronic health records, intake remained a sea of clipboards, paperwork, forms and folders. These outdated manual processes were responsible for a significant increase in errors, denied claims, longer wait times and general frustration for both patients and practices. The company’s flagship product, Epion Check-in, was built to make the experience of healthcare a happier one by automating the collection of patient information and payments.

Today, Epion is a leader in patient access and engagement solutions for more than 300 healthcare customers and supports more than ten million patients a year. Epion also offers patient health risk assessments and other solutions to support clinical workflows and facilitate the delivery of value-based care.

Technological innovation grounded in human-centered problem-solving and the desire to do the right thing has set Epion apart from its competitors. It has also drawn the best and the brightest employees who take pride in the work they do every day: improving how healthcare works.

Solving Tough Problems in Healthcare

Epion’s cloud-based, HIPAA-compliant platform provides a safe, secure, and scalable way to exchange healthcare data. Its vendor- and standards-agnostic technology solve interoperability problems, easily integrating with most EHRs and powering standardized health data exchange. And because its patient engagement software platform is cloud-optimized, people never have to worry about lost data, manual updates, or bug fixes. A great user experience is ensured by Epion.

The company's powerful technology platform automates and integrates patient access to alleviate administrative bottlenecks, helping deliver a more consistent, tailored and delightful patient experience across all touchpoints. Epion's No. 1 client-rated patient engagement software platform includes solutions designed to deliver measurable value and improve your ability to deliver quality care to patients.

Epion products are intuitive and easy to use. Its user interface is designed for people of all ages, with powerful features that enhance visibility, reading, organization and comprehension. Plus, the products work seamlessly with iOS and Android devices— all resulting in products that patients and providers love to use again and again.

Epion Telehealth

Epion's lightweight telehealth solution is easy to use and designed so clients can work in the EHR while conducting the virtual consult, without switching environments. The virtual waiting room allows to see when your patient has arrived and is ready to see you. When it’s time, simply start the video consult from the EHR with one click.

The company's Telehealth software can help a physician practice deliver virtual care that feels personal, familiar and easy to use. Its powerful platform allows for custom configurations based on provider, specialty, appointment type, timing and patient demographics. Together with Digital Check-In, patients experience the familiar steps of an office visit from the comfort of home. High-quality video and audio ensures that the virtual consult is as warm and personal as a face-to-face meeting.

Epion helps differentiate practice by meeting patients where they are. Epion Telehealth connects and engages patients across all devices—desktop, tablet and smartphone—making routine visits easy, convenient, accessible and satisfying.

About the Leader

Joe Blewitt, CEO

Joe Blewitt is the CEO of Epion Health. He founded the company in 2011 to provide a platform to bridge the gaps in communication between patients and healthcare stakeholders. Prior to Epion, Joe started companies that provided point of care engagement tools to the healthcare industry. His firms designed and manufactured products for most of the world’s top pharmaceutical and medical device companies, including Pfizer, Merck, Stryker, Medtronic, GSK and Novartis.

Joe graduated from the United States Air Force Academy with a degree in aeronautical engineering. He served in the Air Force for more than 25 years as a command pilot and senior officer.

"Epion’s cloud-based, HIPAA-compliant platform provides a safe, secure, and scalable way to exchange healthcare data."

"Technological innovation grounded in human-centered problem-solving and the desire to do the right thing has set Epion apart from its competitors."

"Epion's No. 1 client-rated patient engagement software platform includes solutions designed to deliver measurable value and improve your ability to deliver quality care to patients."