Technical Action Group – Delivering business-focused Managed IT services to technology dependent businesses across Canada

Technical Action Group (TAG) is a Toronto-based computer support and IT outsourcing services are designed to dramatically reduce or eliminate computer problems in businesses with 10 - 100 computers, while maximizing their network’s speed, security, reliability and stability without the expense of a full-time IT staff. What makes TAG unique is that it understands what matters most to your business: sales, profits and eliminating problems that cause productivity draining downtime, lost sales, and frustrate you and your staff.

In a nutshell TAG is a profit and productivity specialists who simplify technology and operations and make technology a power tool that increases your company’s profitability, productivity, and operations instead of a constant problem that costs you time and money. TAG specializes in a holistic, proactive approach to businesses’ use of technology as opposed to the traditional “break/fix” reactive approach which often results in undue stress, unneeded technology costs and reduced productivity of staff and management. TAG’s “proactive” approach to computer maintenance virtually eliminates, or at least substantially reduces costly downtime and emergency computer support calls.

Q. Why Choose TAG?

Your business depends on your IT systems. That’s why it’s so important to find an IT partner that you can trust. Technical Action Group wants to be that IT partner for you. So why choose them?

Quick Response Time:

Their emergency response time is 30 minutes or less guaranteed with their Complete Care Program! A live person will answer your call, or you can enter a service ticket yourself, online, with their streamlined service ticket system. They can log in to your PC or server remotely and resolve over 95% of issues without the wait for a technician to travel to your location.

Reputable:

A respected leader in the community and the IT industry, Technical Action Group has been around since 2003. They’re proud of the large number of long-term clients who continue to put their trust in us, year after year.

Experienced:

TAG won’t be sending out warm bodies to train on your dime! They hire only seasoned, professional technicians with at least 5-15 years’ experience and usually many more. They provide their technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology.

IT Leadership:

In recent years Technical Action Group has expanded their focuses to helping businesses leverage their technology to improve efficiency and increase their profit margin. With the introduction of CIO services, Technical Action Group has added strategic principles into their approach. Through personalized Technology Roadmaps, regularly scheduled IT Reviews and strategic planning, Technical Action Group show business owners how to use their technology to get a leg up on competitors, continue to grow their business, and truly thrive in their industry.

Cybersecurity Focused:

At Technical Action Group, keeping your network secure is their number one priority. But, cybersecurity is a team effort. It won’t matter how many safeguards they put in place if your employees, or even you, accidentally invite a hacker, virus or data breach into your organization.

Managed IT Service & IT Support Provider for The Toronto and GTA Area

Managed IT Services:

The technology in your company, whether your workforce is in an office is a work from home setup or a hybrid of both, is the single most important tool many businesses use in daily business. Your network is at the core of your communications, operations, accounting, client care, and marketing.

Yet, as important as a network is to a business, many small and medium-sized -business owners don’t take the necessary steps to ensure that it runs as smoothly and efficiently as possible. Very often, it’s because business owners don’t know what it takes, or don’t have a Managed IT Services Toronto provider that takes the necessary preventative measures. Technical Action Group helps technology-dependent businesses keep their technology running securely, reliably, and efficiently, helping them use their technology as a power tool.

TAG helps small and medium businesses enhance productivity, gain competitive advantages over their competition, deliver their services faster, and increase sales; very often while reducing IT costs.

Backup and Disaster Recovery:

Backups are no longer just about ensuring that you are protected in the event of a disaster, but has migrated toward full business continuity in the event of a disaster with your server and backup system. Eliminate the risks and hassles of tape / hard drive backups. TAG’s unique solution offers the protection of off-site storage, the convenience of not having to worry about or be hassled about tapes, and revolutionizes backups and protects your business in way that you never thought would be affordable. At last, a completely reliable, fully automated backup solution that you can trust, period. They offer real-time backup and the ability to recover your servers in hours, not days. Throw away your tapes and start enjoying Hassle-Free backup.

Network Security:

When it comes to network security, it is easy for small to medium sized businesses to say “not me”, “they are only after the big guys.” The reality is that attacks on all networks are increasing year after year as hackers have become more sophisticated, and small businesses are being affected every day by relaxed or non-existent security policies. You’ll experience faster performance, fewer glitches, and practically zero downtime. Some components of your network will degrade in performance over time, causing it to slow down, hang up and crash. The regular preventative maintenance offered through a Managed IT Services plan will make your computers, servers and other network hardware stay in shape for maximum speed, performance, and reliability.

Joseph Stoll, Founder and President

“We are 100% committed to making sure business owners have the most reliable and professional IT support services in The Greater Toronto Area. Our team of talented IT consulting professionals can solve your IT nightmares once and for all.”