Banker’s Toolbox, Inc. provides software-based solutions for financial institutions

The Software industry has captivated society with its ever-flourishing enhancements to our lives and processes. It has already transformed the way in which organizations, businesses and even people control and coordinate work. Along with this rise in technology, cyber-crime has also increased, and perhaps the most prominent crime is money laundering. Money laundering is a complex and multilayered crime, with the ultimate beneficial owner often deeply hidden. Due to this complexity and the data involved, it is a necessity that software provide an elegant solution to the money-laundering problem.

“That very solution is provided by Banker’s Toolbox, a company that prides itself on delivering “success, not just software.”

It all began in the IT department of a Los Angeles bank

The story begins in Los Angeles where Daniel Cho, the founder of Banker’s Toolbox has been working closely with the BSA officer: getting to know the hard work and daily struggle she faced managing the data cash transaction reports. Her manual processes motivated Cho to embark on a new venture. He firmly believed that developing a software program could make the tasks easier and has continuously proven his hypothesis in the evolution of Banker’s Toolbox.

Today, Banker’s Toolbox, Inc. provides software-based solutions to strengthen and automate the BSA/AML compliance and fraud prevention efforts at financial institutions. Its diverse staff consists of seasoned bankers, CAMS certified professionals, former regulators and technology experts who specialize in designing, developing, and implementing risk management solutions. Its commitment to customers is unmatched in the industry and is reflected in its dedication to customer support. Supporting America’s community financial institutions with simple solutions to complex problems while building a community of happy employees and customers is the mission with which the company works.

Tailored AML Solutions to fit different risk profiles

When Banker’s Toolbox first product was launched, the majority of the market was still tackling this type of work manually, running reports and analyzing spread sheets. Banker’s Toolbox knew it could save customers massive amounts of time, but getting people comfortable with automation was a challenge. Early adopters helped pave the way for new sales, and with a customer centric mentality Banker’s Toolbox soon built a strong reputation in the space. A major differentiator for Banker’s Toolbox is its ability to customize the software to fit each financial institutions unique needs and risk profiles. This ability allows Banker’s Toolbox to “meet the customer on their own terms”. “By tailoring our solutions to the specific profile of the institutions we serve, we are able to not only alert on transactions, but also WHY those alerts were created based on statistical analysis which we can transparently lay out for the customer and regulatory examiners.” says Darrin Hanson, Chief Revenue Officer.

Success, Not Just Software

The last few years have been an exciting period of growth for Banker’s Toolbox. When CEO Wayne Roberts talks about his companies product portfolio and road map he inevitably references the company motto “Success, not just software”. “Our product and services offerings are designed to give our customers the best chance for success in their jobs. Everything we do is focused on that goal. For example, we realized early on that along with software tools, many of our customers needed professional service support, so we started a consulting division to address that need.” Recently Bankers’ Toolbox released a business intelligence software called Relationship Manager. “It takes the transactional data already being collected for BSA/ AML efforts and looks at it through a different lens. Relationship Manager looks for behavioral indicators relating to retention and/or cross-sale opportunities. What sets Relationship Manager apart from other retention or cross-sale software is that our system is using transactional data as a predictor of behavior, it is using not demographic data, which in most cases is up to 60 days old.”, states Wayne Roberts.

A Bright Future

As a fourteen year old company, it would be unfair to categorize Banker’s Toolbox as an overnight success. However, it has built a strong foundation of product development and support and is now poised to leverage that infrastructure to continue its recent strong performance. Wayne Roberts sums it up by saying “We simply refuse to let this momentum go, you can expect more great things from Banker’s Toolbox.”

Let’s meet the leader who is empowering growth at Banker’s Toolbox, CEO Wayne Roberts

With over 29 years of experience in the tech industry Wayne has a varied leadership background. Before Banker’s Toolbox Wayne was Chief Operating Officer and Head of Human Resources at Austin-based Accruent, which more than doubled in revenue, employees, and customers during his tenure. Prior to Accruent, Wayne held numerous senior leadership positions at Rackspace, including as Senior Vice President of Enterprise Fanatical Support. A native of Austin, Wayne has also served in leadership roles at Dell, Accenture, and Trammell Crow after earning a BBA in Business Analysis and an MBA from Texas A&M University. He joined Banker’s Toolbox in 2016 with the goals of continuing to build the company, increasing customer loyalty and delivering the next generation of product innovation.

“As a rapidly growing company, we embrace change and innovation and strive for excellence in everything we do. It’s in our Core Values. It’s in our DNA.”