The Silicon Review
Instrument Management Services
Steris combines engineering, data and healthcare expertise to empower its customers to make smarter and more cost-effective decisions across their: sterile departments, surgical theatres, and surgical inventory procurement and biomedical engineering teams.
The company assists the customers in identifying opportunities for improvement and cost savings. It also helps surgeons and healthcare professionals to improve patient care pathways by being: more resilient, more responsive, more cost-effective and more agile and highlighting quality improvements where they can be made.
The Four Core Services:
The company has gained extensive experience and consistently impressive records for improving quality for its Customers. The company achieves this via its comprehensive and fully serviced solutions which include: surgical instrument sterilisation, device decontamination and endoscope processing. All of this, combined with its unique track and trace system SynergyTrak® which offers the customers an intuitive platform providing them with oversight of their whole surgical instrument inventory in real-time.
The firm also has been able to regularly provide contingency services to healthcare providers, who may be experiencing technical difficulties in their own sterile units, or are undergoing refurbishment or increased demand. Steris knows that great service solutions are never “off the shelf”, every Customer need is different.
The firm’s UK based repair centres offer swift turn-around times and the teams are on hand to answer any questions you may have. Steris repairs rigid and flexible endoscopes, orthopaedic power tools, phacohandpieces and dental handpieces.
The quality of the parts it uses for the endoscope repairs ensures that the device life will be extended and continues to perform at OEM operating standards. This also includes equipment that is no longer supported by the original manufacturer.
By choosing STERIS Instrument Management Services for your instrument repairs you can save up to 50% compared to OEM*. The experienced repair technicians take the life cycle of each individual device into consideration, guaranteeing a reliable and safe service with consistent, prompt turnarounds.
Surgical Instrument Repair
Steris repairs surgical instruments to the highest standards with ISO13485 accreditation. The standard turnaround times are prompt and for more urgent repairs, it can provide a rapid repair service. It offers flexible and comprehensive repair solutions including a rapid repair service. It is dedicated to enabling patient safety and driving improvements in quality outcomes and efficiency across all its services.
The Customer Service Representatives offer a free collection and delivery service across the UK*. In the instance this service is not available in your area; it works closely with its partner courier networks so that your instruments are always in safe hands.
Surgical Instrument Sales
The company also provides an exclusive micro-surgical range and a range of single-use instruments. Its online store offers Customers access to over 4000 surgical instruments including reliable single-use options. The firm is continually expanding its product range (based on the needs of its Customers). For the Customers peace of mind, it manufactures all the surgical instruments to British Standards (BSI) and is accredited under ISO13485, with these internationally recognized standards you can be assured of the highest level of quality and service at all times.
Initially specializing in the manufacture of handmade tracheotomy tubes (over twenty years ago) the firm has gradually expanded its product lines, which it now offer to its Customers. This extended range of surgical instruments is still based on the same principles of quality, durability and value which it founded its business on over twenty years ago.
Animal Health Services
The company has combined its expertise in the health care market with its passion for animals to create STERIS Animal Health Services. The extensive experience within the medical device industry offers it the opportunity to supply high-quality surgical instruments to the UK Veterinary market. At STERIS it believes that the animals deserve the same level of care as humans.
The Experienced Leader
Kevin Holder | Managing Director
Kevin is the Managing Director of the STERIS Instrument Management Services business for Europe and the Middle East, focused on the sterilization and repair of surgical devices; he joined the business in 2013 as Business Development Director.
Appointed in various CEO positions within the independent healthcare provider sector, Kevin is an advocate for talent progression within the business and promoting the benefits devices from true partnership working with customers in the NHS and other clinical settings.