The Silicon Review
Business processes driven by customer needs are more than a popular trend; they are the driving factor behind successful digital transformation and company culture shifts. Digital experience platforms are designed for companies that understand the importance of breaking down silos and bringing together data and channels in a way that can be shared among business units. Common features include analytics, customer context views, personalization and multichannel support. Their goal is to enable companies to manage the elements of exceptional experiences with a clear view of business analytics, integration, comprehensive customer data and cost-effective implementation.
Kasisto, Inc. is one such company that is enabling organizations to engage and transact with their customers through intelligent conversations, anytime, anywhere. Kasisto’s conversational AI platform, KAI, offers enterprises a comprehensive AI technology stack combined with industry-specific domain expertise to make intelligent digital assistants well versed in the businesses they serve. As an SRI International spin-off, Kasisto leverages decades of research and development in artificial intelligence. KAI Banking enables financial institutions to add virtual assistants and smart bots to their mobile apps and leading messaging platforms. With an emphasis on great user experience, KAI-powered virtual assistants and smart bots are easy to implement, customize, and maintain.
Delivering Cutting-Edge Digital Experience Platform for Financial Sector
KAI Consumer Banking (KCB): It is the Conversational AI solution for the humanized digital experience customers crave. The platform creates a wonderful opportunity for financial institutions to perfect their customer experience and service, while improving operational efficiencies and reducing cost. It provides human-like digital experiences for your customers through a branded intelligent digital assistant. KCB is fluent in banking from day one. This deep financial expertise eliminates the need for costly ramp-up time and training. KCB comes with everything you need to develop, customize, maintain, and grow your financial intelligent digital assistant. When your customers need a human-touch, KAI can seamlessly hand-off to your agents to complete more complicated tasks.
KAI Business Banking: It delivers the engaging, contextual, and personalized digital experiences that today’s corporate finance team’s demand. KAI is trained to handle the complexities of business banking. KAI provides immediate access to information, services, and products, including: cash positions and cash flow, payments and wire information, aggregate holdings, and liabilities, by delivering this information through more human-like, digital conversations, 24 hours a day, 7 days a week. KAI can track each conversation’s context so KAI-powered financial chatbots and virtual assistants create deeper, more human connections with your customers.
KAI Investment Management (KIM): Built with the most advanced conversational AI technology in the finance industry, KIM powers digitally engaging experiences that delight customers. It asks questions, gets to know your customers, learns their goals, life plans, and what’s really important to them financially. KIM provides answers and insights, quickly responding to banking questions and helping to guide your customers’ financial journey, well-being, and needs. KIM provides customers with information about their portfolio, offering insights that enable better investment decisions and preparation to speak with their financial advisor. It provides clients with the terms and knowledge they need to be a savvy investor.
The Leader at the Helm of Kasisto Inc.
Zor Gorelov is the co-founder and serves as the Chief Executive Officer of Kasisto Inc. He has over 20 years of experience in the software industry. He was the co-founder and CEO of SpeechCycle, a market leader in cloud-based contact center optimization solutions for the telco market. SpeechCycle was acquired by Synchronoss Technologies (SNCR). Prior to that, Mr. Gorelov founded and ran BuzzCompany.com, a provider of enterprise collaboration and messaging software, which was acquired by Multex.com (MLTX).