Turnkey customer engagement platform making way for customer-centric messaging: MessageGears

MessageGears is a warehouse-native customer engagement platform that delivers advanced customer segmentation, message personalization, and delivery that simply outperforms other enterprise marketing clouds and data platforms. Through direct data access and innovative platform capabilities, marketers can deliver compelling customer experiences at massive scale, faster and more flexibly than ever before. MessageGears is the only warehouse-native customer engagement platform built for enterprise brands that market to millions of customers. By utilizing a direct connection to your internal customer data warehouse, MessageGears enables you to build more profitable and loyal customer relationships through personalized, real-time interactions across every channel and makes it easy to adjust to ever-changing consumer needs and expectations. Unlike inefficient marketing clouds and other traditional tools, MessageGears eliminates friction by leveraging your existing data investments without mapping, moving, or storing any information inside its platform. MessageGears is a necessary component to your modern data stack. It’s easy to use, has unmatched time to value, and scales to meet the needs of the biggest brands in the world. Join leading organizations like Expedia, Rakuten, T-Mobile, and OpenTable in the next wave of customer marketing. Learn more and get started at messagegears.com. Recognized as a Strong Performer in The Forrester Wave™: Email Service Providers, Q1 2022 report, achieving the highest possible scores in the Performance and Product Vision categories.

Retail customer engagement platform

Build Retail & Ecommerce Campaigns as Unique as Your Customers. MessageGears is built differently than other customer engagement platform. By leveraging a direct connection to your data, rather than one that must travel between your company’s firewalls and the cloud, MessageGears’ platform enables a real-time, dynamic experience for your customers that others simply cannot. By increasing message rendering rates, MessageGears enables the delivery of the right message at the right time by 10x for brands. Keep shoppers coming back with advanced personalization, and gain a lifetime brand loyalty. Turn browsers into buyers and experience a 20% lift in customer conversions. MessageGears enables marketers to make digital a true extension of their brand whether they are tech-savvy or not.

Customer engagement platform for travel & hospitality

MessageGears is built differently than other customer engagement platforms – full stop. By leveraging a direct connection to your data, rather than one that must travel between your company’s firewalls and the cloud. MessageGears’ differentiated marketing solution provides audience segmentation, cross-channel message creation and delivery, and real-time data availability by leveraging the power of your modern data warehouse with a direct connection, unlocking limitless potential. Not only can MessageGears scale to meet the needs of any sized business, the company can optimize your marketing technology investment by eliminating the need for redundant tools in your existing tech stack. MessageGears is a necessary component to your modern data stack. It’s quick to implement and easy to use, enables better and more relevant messaging, and scales to meet the needs of the biggest senders in the world. Leverage everything you know about your customers in real time to create rich experiences that increase engagement and loyalty. Create consistent, relevant experiences across all marketing touchpoints in real time. Send hyper-personalized email and mobile messages at enterprise scale. Use data that was previously inaccessible at the time users engage with your campaigns.

Segmentation

Today’s segmentation tools force users to choose between technical tools that marketers can’t use or a simple tool that lacks the capabilities they desire. MessageGears Segment bridges this gap with an incredibly powerful and flexible audience segmentation platform that is designed for marketers who want to deliver seamless, relevant experiences across any touchpoint. Simple drag-and-drop interfaces plus directs data access allows deep segmentation in a fraction of the time it takes other platforms. With direct data integration, you’ll have a current, live look at your customers and will save more money vs. cloud segmentation tools. Integrations with dozens of third parties allow seamless activation on any medium for consistency at every interaction. Seamless integration with MessageGears Message makes it as easy to message your audience as it is to understand them. Create and define labels within individual segments, enhancing the flexibility of personalization per segment. MessageGears Segment easily integrates directly with any data store, taking the pain out of implementation.

Marketing Operations

Deliver World-Class Campaigns Without Sacrificing Data Security. Because MessageGears plug directly into your database, your marketing team builds campaigns using live, real-time data as you collect it. That means no more mapping, no more shipping data outside your firewall, and no more data syncs. Ever. The company uses KMS encryption to ensure only the data points you’re comfortable sharing ever gets exposed to the cloud. But, because your data stays behind your firewall, you can still personalize, even based upon PII Marketing. It’s frustrating to wait days, weeks, or even months for your ESP to simply add a new requested data field. With MessageGears, you’re in complete control, making changes at the click of a button without consulting I.T. MessageGears is the customer engagement platform built around your data, bridging the gap between I.T. and Marketing with a direct data connection and modern campaign-building tools. MessageGears Segment is designed to empower marketers to build dynamic segments of any audience using their own live customer data, and upload those segments to any third-party platform for deep personalization of their campaigns.

Roger Barnette, CEO of MessageGears

“MessageGears enables you to build more profitable and loyal customer relationships through personalized, real-time interactions across every channel and makes it easy to adjust to ever-changing consumer needs and expectations.”