North Highland – Helping Businesses Transform by Placing People at the Heart of Every Decision

The Silicon Review

In the current economic environment, it is important that businesses find ways to stand out, tighten their operations, and increase their revenues while keeping expenses low. As many businesses struggle to stay ahead of the competition, the day-to-day operations of the business are more than enough to keep management busy, especially in smaller businesses where owners or managers wear many hats. Choosing to use an experienced consultancy services may allow businesses the ability to grow, rather than simply attempting to maintain the status quo. They can help to develop strategies for growth or manage projects. Since consultants are not committed to a single firm, they bring experience from a variety of companies and industries, which allows them to offer creative solutions and enables “out of the box” thinking. They can provide an objective viewpoint, which allows for more diverse ideas than could be provided solely by employees within the organization.

North Highland is a worldwide management consulting firm focused on change and transformation. The firm is active in a number of industries, including: Energy & Utilities, Financial Services, Healthcare, Life Sciences, Manufacturing, Media, Entertainment & Communications, Public Sector, Retail & Consumer Products, and Transportation.

Leveraging Best Management Consulting Solutions for Every Business Need

Data & Analytics Solutions: The promise of making real-time, data-informed decisions, optimizing and automating processes, and monetizing data in new ways, makes analytics inherently appealing. Yet, many organizations are not ready to unlock the promise of competitive differentiation with data. In fact, between 60 and 73 percent of all enterprise data goes unused for analytics. North highland's Data & Analytics practice unleashes your organization’s potential with insights that describe, predict and improve performance. They prime your people, processes and technologies to harness the value of data, guide smarter business decisions and respond to change. Right alongside your strategy, their experts establish high-performance and scalable data environments that deliver real-time insights and advanced analytics. Enhanced by artificial intelligence (AI) and machine learning (ML), they'll create real-time sense-and-respond capabilities. As part of an integrated digital core, these capabilities power continuous transformation and improvement.

Change Management: Organizations need a purposeful change management approach that directly addresses the different needs and challenges of employees and leaders alike. In action, it should maximize engagement while mitigating the risks of change saturation. For change to land and last, businesses must also focus on cultivating the cultures and mindsets that champion change as a path to growth. North Highland's Change Management practice addresses the challenges and seizes the opportunities presented by the breakneck pace of change. Their work empowers you to innovate and outpace the competition by unlocking the potential of your people. They supplement traditional change management approaches with techniques that drive higher adoption and minimize change saturation, including design thinking, behavioral science and agile delivery.

Process & Business Analysis: Process is the crucial link between strategy and value in your transformation—it's the tie that binds systems, technologies, and people. But leadership changes, economic cycles, industry disruptors and mergers and acquisitions all threaten to pile pressure on processes and undercut operational efficiency. It’s no wonder that only 20 percent of business leaders are very prepared to address operational efficiency. North Highland’s Process & Business Analysis practice analyzes and validates business needs, deconstructs and visualizes business processes, and formulates and executes future-state environments. Its people are experts in Lean, Six Sigma, Agile, Design Thinking, process modeling, business architecture, requirements management, quality, process engineering, intelligent automation, service design, and supply chain optimization. The consultants, process engineers, and business analysts are always strengthening their knowledge and skills, while collaborating with global expertise network to share best practices and experiences.

Program and Project Management: It doesn’t matter whether you’re facing an unexpected competitor, a sudden economic downturn, or even the routine ebb-and-flow of employee turnover. All these examples illustrate an important truth: the assumptions behind your transformation strategies are always changing. Without an ability to execute in an adaptive fashion, opportunities will be missed. Silos will be drawn. Value will be left on the table. But, when approached in a flexible fashion, Program and Project Management (PPM)—inclusive of Agile Transformation—is an organization’s value generator. Their PPM and Agile expertise is designed to help you realize your biggest value aspirations. They partner across your business to design programs, execute key initiatives, optimize portfolios, and build project delivery capability—all guided by the principles of agility.

Meet the Leader

Alex Bombeck is the Chief Executive Officer of North Highland. He has dedicated his career to helping enterprises transform their organizational and operational processes to support new ways of working, greater enterprise agility, and cultures rooted in collaboration and co-creation. He brings more than 25 years of experience including serving as Chief Digital Officer at Havas Worldwide, and playing pivotal roles in steering digital consulting practices at several agencies.