SA IT Services – Creating Best-in-Class Managed Service Solutions for Organizations

Whether you’re a seasoned IT pro or business executive, managed services can make your job easier so you can focus on the things that matter the most.  Managed IT benefits include the dedication, industry knowledge, and expertise of an entire IT department, who are focused on the delivery of your core business.  Managed IT services benefits allow you to stay focused on expanding your business’ core competencies, while a managed services vendor can help you with day-to-day tasks of more time consuming and complex projects.

SA IT Services is a managed IT services company helping organizations maximize the return on their IT investment; extend their on-site IT presence; and design and support IT infrastructure that supports their objectives. Its nationwide Field Services organization of over 300 badged employees provides technology refresh services, break/fix support via on-site or depot repair, and seat management. Their Professional Services capabilities extend from the core to the edge of the enterprise IT environment and their solution architects and engineers deliver high-value technology consulting in design, implementation, upgrades, and support. As a Microsoft Gold Partner, SA IT Services depth of expertise includes Windows Server, Active Directory, Hyper-V, Exchange, Office 365, Azure and Systems Center. In addition, they possess expertise in networking, security, virtualization, desktop migrations, OS upgrades and disaster recovery. Microsoft has recognized the depth of their technical expertise by selecting us to support their own technical sales team as a Microsoft Partner Seller.

One-Stop-Shop for All Your IT Needs

Security Device Management Services: It provides organizations with full maintenance, updates, rule changes, tuning and 24/7 monitoring by their security experts. Clients are able to leverage their current technology investment, using leading security vendors. Security devices such as firewalls, next generation firewalls and endpoint security solutions must be properly provisioned, updated and patched to protect against internal and external threats. Policies, signatures and rules need to be updated and maintained to ensure accessibility, provide security and to comply with regulations. Security best practices and many regulations also require continuous monitoring to detect and respond to threats. Managing security devices, however, requires a specialized skill set and constant attention. Keeping these solutions updated and patched while monitoring them 24/7 is a challenge for many organizations. SA reduces that burden for clients with monitoring and management solutions that provide updates, tuning and 24/7 monitoring by their security experts.

Data Back-Up and Recovery: The Business Continuity Plan may be written for a specific business process or may address all mission-critical business processes. The BCP is an umbrella plan whose major sub-components include the Disaster Recovery Plan. Information systems are considered in the BCP only in terms of their support of those business processes. SA IT Services' Disaster Recovery Plan (DRP) is to restore the operability of systems that support mission-critical and critical business processes. Having a DRP in place reduces the risk that the length of time that a disruption in a business process does not go beyond what has been determined to be acceptable by management in the organization. During the recovery phase, the focus is on establishing controls over occurring events to limit the risk of any additional losses.

Warehousing and Staging: SA’s secure and state-of-the-art warehouse is equipped to handle your IT Project deployment schedule, including receiving, storing, integrating, configurations, asset tagging, tracking and logistics. SA’s process of planning, implementing, and controlling the efficient, cost effective flow of devices, in-process inventory, finished goods is why you should choose the SA Way of Reverse Logistics. SA’s Logistics & Reverse Logistics service happens after servicing, refurbishment and or recycling, for the purpose of recapturing value or proper disposal of client assets. SA will return a product to the manufacturer or distributor for processing in the final stages of the product’s lifecycle.

Device Reconditioning: Point of sale equipment ages over time, eventually requiring that you make a decision: repair or replace? When conditions dictate that repair is the ideal option, consider partnering with SA. SA can refurbish most major manufacturer models. Their service specialists will repair and refurbish your existing equipment back to the original manufacturer’s specifications. All equipment is disassembled and rebuilt from the ground up to like new condition. SA brings 30 years of experience to help your company develop the best plan to match your IT strategy to your business strategy and then execute it in a way that others cannot. As an IT services provider, the staff of experienced professionals covers a wide spectrum of IT skills from network design and implementation to recruiting, project management, Business Continuity Planning, Disaster Recovery and Virtual CIO (VCIO) consulting. Their depth of knowledge and experience are without peer.

Steve Bowker | CEO

"Whether implementing new solutions, optimizing current environments, performing technology refresh and upgrades, or providing day-to-day customized technical support, SA is your true business technology partner."