Driving innovation in the ATM and Payments industry: Electronic Payment and Services (P) Ltd.

As people and businesses around the world increasingly use payment systems to transfer funds, such systems become a core component of the financial system along with markets and institutions. Their efficient functioning, allowing transactions to be completed safely on time, makes a key contribution to the overall economic performance. In addition, economic agents have to be able to conduct transactions safely and efficiently for the modern economies to function smoothly. Therefore, Electronic Payment and Services (P) Ltd., the leading payment system company, makes sure it provides convenient means of making and receiving payments between economic agents in the wider economy.

Electronic Payment and Services (P) Ltd. was founded in 2011 by veterans from the Banking, Technology, Retail, Oil & Gas industries. Headquartered in Mumbai, the financial hub of India, EPS was launched when the Government of India stepped up its efforts in achieving universal financial inclusion initiatives. There was a focus on OPEX model as against the CAPEX model for ATMs, which made the banks to outsource ATM Deployment and Management, ‘ATM Managed Services and Outsourcing Industry’ being the biggest beneficiary. This was the time when EPS was introduced to bridge the gap in demand for efficient, secure and technology driven products and services for the banking industry. The company specializes in the retail banking & technology domain and is highly adept at end-to-end Automated Teller Machine (ATM) Operations & Outsourcing Services, ATM Managed Services Centre (24x7x365), Transaction Processing Services and Card Management Services thereby enabling banks to concentrate on core banking functions.

Empowered by a dream

The successful entrepreneurial journey of EPS demonstrated how a technological and services startup could scale greater heights within a short time span with an optimum combination of an effective business model, well-experienced leadership team, agile business practices and the ability to convert the opportunities provided by a favourable business environment. The management team at EPS has set some path-breaking records in installing the first ATM in India for HSBC in 1987, first shared ATM network ‘Swadhan’ by India Switch Company in 1997, first of its kind transaction based ATM business model for Brown Label ATMs in India, deploying the first live ATM in Mumbai for the Ministry of Finance Project in July 2012, etc.

EPS has built a firm reputation by delivering results, reliability and dependability of its business services and commitment for excellence to more than 26 public sector banks across the country. It has established its project execution skills by successfully deploying over 4200 ATMs in urban and rural locations, in union with the Ministry of Finance (Govt. of India) led mission for Financial Inclusion and Pradhan Mantri Jan Dhan Yojana (PMJDY) Scheme in India between 2012 - 2014.EPS envisions of becoming the leading provider of technology solutions in the retail banking & payments system with its cost effective banking and transaction related services and solutions. It focuses on establishing a dependable electronic payment network and being a differentiator in providing electronic payment services.

Focus on creating value for society

EPS is determined to contribute towards the society, aiming the development and well being of the needy. Along with delivering value to our clients, the company makes sure that it does not lose focus of the need to give back to society. EPS continues to expand its reach and make a difference to society by empowering people and communities at the bottom of the pyramid while providing opportunities to improve standards of living, through reputable NGO’s across India.

Core Services

• Automated Teller Machine (ATM) Outsourcing services - EPS provides ATM deployment services through its ATM Infrastructure Management (AIM) Division, operating out of its state-of-the-art facility in Mumbai, India. The team at EPS possesses a holistic range of proven skills, industry best practices and sound knowledge of systems integration required for completion of projects within defined timelines. Training and recruitment programs are also conducted to cater to its client’s requirement of managing various projects.

• ATM Managed Services Centre - Its managed services centre uses industry best practices, proven processes, advanced tools and skilled resources that operate 24x7x365 days. Its managed services availability is ensured by highly redundant infrastructure which includes a Disaster Recovery Site (DR) & Business Continuity Plan (BCP).

• Transaction processing services - The EPS shared switch offers customers a generalized payment platform most often used for payment solutions. The Payment Application Data Security Standard (PA-DSS) certified credit and debit processing EFT (Electronic Fund Transfer) switch is capable of authorizing & routing any financial transaction based on the pre-defined rules or configuration.

• This switch drives all the industry standard front-end devices such as ATMs, Kiosks, PoS machines, Cash-in Systems and provides transaction authorization and authentication by connecting to hosts, interchanges and co-networks.

• Card management services - Cards being a key component to the Alternate Payments Channel, EPS caters to various requirements of the banking sector like magnetic plastic cards and smart cards. The Card Management Services solution from EPS will help you envision, plan, and develop a Card Lifecycle Management infrastructure that is designed specifically for your environment, using a consistent and standardized methodology based on proven industry best practices.

Let’s meet the man behind the success of Electronic Payment and Services (P) Ltd

Mani Mamallan, Founder, Chairman & Managing Director: Mani is well respected for his deep knowledge, innovation and ingenuity in the retail technology banking space including the microfinance domain. He is known as ‘The Architect behind Indian ATM Systems’ and is renowned for his business acumen, strategy and vision among peers and professionals in the banking community across India.

Mani is the Founding Member & Director of the Confederation of ATM Industry (CATMi), a registered non-profit trade association solely focused on representing and protecting the interests of the ATM industry in India. He is also on the regional board (India chapter) of the renowned global ATM Industry Association (ATMIA) and an active member of Payments Council of India (PCI), Internet and Mobile Association of India (IAMAI), as well as an advisor on the National Advisory Committee (NAC) of IBEX INDIA. Mani is also a regular contributor to the media and has been part of numerous forums, seminars and conferences on the ATM & Payment Systems industry in India.

“Our philosophy is founded upon a rich legacy of fair, ethical and transparent governance practices. It oversees business strategies and ensures fiscal accountability, ethical corporate behavior and fairness to all stakeholders comprising of regulators, employees, customers, vendors, investors and the society at large.”