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Amazon's cloud computing services becomes customer-friendly with the revision of clause

siliconreview Amazon's cloud computing services becomes customer-friendly with the revision of clause

E- Commerce giant Amazon.com Inc created a buzz as it has done away with a controversial clause in its cloud computing contracts that forbidden customers from suing the company over patent infringement, according to an updated version of the Amazon Web Services customer agreement released recently.

The "non-assert" clause had always been a matter of friction for years for many companies that were quite willing to use Amazon Web Services but were hesitant to trust Amazon with their intellectual property.

A cloud computing pioneer, Amazon Web Services now offers computing and data storage services for a widespread diversity of customers. Over the years, it has been facing a tough and rising competition from other giants including  Google and Microsoft Corp.

“The decision to remove the clause makes Amazon appear more users’ friendly, and it smoothes over a major objection point corporate counsel have been raising," said Phil Davis, CEO of PhilStockWorld.com, an investment advisory service.

Well that not all; the company has also set up a new policy that will guard the customers if they are litigate for patent infringement over services that run on Amazon Web Services.

Calvin French-Owen, the co-founder and CTO of Segment, a customer data management startup in San Francisco that has been an Amazon Web Services customer since May 2011, admired the moves by the company."It's cool that they are willing to defend companies on their platform against patent trolls," he said.

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